Residential HVAC Service Manager

Advanced Services


The Residential Service Manager leads a staff to repair and maintain residential heating and air conditioning systems. Works directly with technicians, managers, dispatchers and other personnel to ensure customer satisfaction and obtain departmental goals and objectives.


  • Recruit, hire, train and retain HVAC technicians
  • Supervise and direct HVAC technicians
  • Review HVAC technicians work to ensure quality standards are being met and improve productivity
  • Establish training programs and goals for HVAC technicians
  • Conduct departmental meetings and participate in management meetings
  • Communicate daily with dispatcher to review ongoing jobs and ensure that HVAC technicians are being assigned to jobs based upon skill level, training, and efficiency
  • Monitor departmental budgets, goals, and objectives to attain sales and profit objectives
  • Review work orders, time tickets, parts on order, and invoices
  • Ensure that company and departmental policies are being followed
  • Oversee use and maintenance of company HVAC service vehicles
  • Maintain residential service customers and generate new customer base
  • Generate sales leads, quotes, and preventative maintenance contracts/pricing
  • Must be proficient and capable of technical problem solving


  • Five years HVAC management experience or combination of experience and education
  • Post-high school training
  • In-depth knowledge of HVAC and refrigeration systems
  • Leadership and team building skills
  • Detail oriented and highly organized
  • Computer skills (knowledge of MS word, excel and outlook) and ability to operate general software applications
  • Valid driver’s license, clean record and background, and ability to pass a pre-employment drug screening
  • Must be capable of lifting up to 50lbs
  • Perform physical activity with no restrictions in various climate conditions
  • Able to provide support to HVAC technicians working evenings and weekends as required
  • NATE Certification (preferred)
  • Universal CFC Certification (preferred)


  • Paid Holidays; Paid Vacation; Paid Birthday off
  • Medical, Dental, and Vision benefits packages
  • 401k with company match at 4%
  • Paid training, ongoing instruction and coaching
  • Employee appreciation activities and events
  • Provided company vehicle
  • Uniforms for all seasons are provided at no cost

PTO and Insurance benefits start after only 90 days

We are a company with a strong growth plan and you’ll have the opportunity to go as far as your winning attitude and hard work can take you.

Job Type: Full-time

Salary: $65,000.00 – $70,000.00 per year


  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Parental leave
  • Vision insurance


  • 8 hour shift
  • Day shift
  • Monday to Friday
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